--- title: "FLO: We are a consultancy blending leading tech and human ingenuity." --- [Skip to content](https://hello.weareflo.com/en-au/mktcloudaudit#main-content) ![](https://hello.weareflo.com/hubfs/flo%20+%20claimm.svg)Homepage - [Areas we audit](https://hello.weareflo.com/en-au/mktcloudaudit#areas) - [How it works](https://hello.weareflo.com/en-au/mktcloudaudit#how) - [What you get](https://hello.weareflo.com/en-au/mktcloudaudit#what) [Get in Touch](https://hello.weareflo.com/en-au/kriss?hsLang=en-au) - [Areas we audit](https://hello.weareflo.com/en-au/mktcloudaudit#areas) - [How it works](https://hello.weareflo.com/en-au/mktcloudaudit#how) - [What you get](https://hello.weareflo.com/en-au/mktcloudaudit#what) [Get in Touch](https://hello.weareflo.com/en-au/kriss?hsLang=en-au) --- ![](https://hello.weareflo.com/hs-fs/hubfs/Group%2012368%20(1).png?width=400&height=140&name=Group%2012368%20(1).png) ## Salesforce Health Check: # Marketing Cloud Audit   Not sure if you're getting the most out of Marketing Cloud Engagement or Account Engagement? **We identify gaps, fix inefficiencies, and turn your platform into a revenue-driving engine.**   [Book Audit Consultation](https://hello.weareflo.com/en-au/mktcloudaudit#book) --- --- # Unlock the full power of Salesforce Marketing ---   Most organisations are already paying for Salesforce, but **only a fraction of its capability is typically being used well**.   --- ### The Performance Gap Without structure teams often rely on workarounds and partial automation, limiting ROI and data confidence. ### Focused Health Check The FLO Health Check is a senior-led engagement designed to provide a clear, prioritised remediation roadmap. ### Practical Momentum This is not a re-implementation. It’s a practical, outcome-driven review that creates clarity and momentum. --- [Book Audit Consultation](https://hello.weareflo.com/en-au/mktcloudaudit#book) [See How It Works](https://hello.weareflo.com/smartscout?hsLang=en-au#technology) # Unlock the full power of Salesforce Marketing ---   Most organisations are already paying for Salesforce, but **only a fraction of its capability is typically being used well**.   --- ### The Performance Gap Without structure teams often rely on workarounds and partial automation, limiting ROI and data confidence. ### Focused Health Check The FLO Health Check is a senior-led engagement designed to provide a clear, prioritised remediation roadmap. ### Practical Momentum This is not a re-implementation. It’s a practical, outcome-driven review that creates clarity and momentum. --- ## ARE YOU EXPERIENCING THIS? --- This review is designed for organisations that have moved past the initial setup phase and now need precision, governance, and ROI. --- ### Underperforming Campaigns Campaigns underperforming despite having access to strong data and audience segmentation. ### Unmanageable Journeys Engagement journeys that have become outdated, overly complex, or difficult to manage. ### Low Engagement Rates Stagnant or declining metrics across email opens, click-throughs, and overall conversions. ### Disconnected Data Friction between Salesforce CRM and Marketing Cloud creating data silos and operational gaps. ### Complex Automation Over-engineered workflows and automations that make it difficult to measure clear ROI. ### Lack of Visibility Poor reporting and funnel visibility into what marketing efforts are actually driving revenue. ### You’re not alone. Most organisations use only 30–50% of their platform’s capability. [Request an Audit](https://hello.weareflo.com/en-au/mktcloudaudit#book) ![2026 AWT Sydney Meet us post (4)](https://hello.weareflo.com/hs-fs/hubfs/2026%20AWT%20Sydney%20Meet%20us%20post%20(4).png?width=2000&height=1598&name=2026%20AWT%20Sydney%20Meet%20us%20post%20(4).png "2026 AWT Sydney Meet us post (4)") **INTRODUCING** ## FLO Salesforce Marketing Cloud Audit   A structured, expert-led audit designed to **assess, optimise, and elevate your marketing ecosystem**. Going beyond surface-level checks, we focus on performance, scalability, and business impact across:   - Marketing Cloud Engagement (ExactTarget) - Marketing Cloud Account Engagement (Pardot) ## IDEAL FOR Companies using **Marketing Cloud Engagement or Account Engagement** but unsure about performance Teams preparing for **Marketing Cloud Next / Data 360** transition Organisations wanting to **improve ROI from marketing automation** ## WHAT WE REVIEW --- A comprehensive 6-pillar audit of your Salesforce ecosystem. ##### Campaigns & Journeys   Journey Builder setup, campaign logic, and goal tracking optimisation. ##### Data & Segmentation   Contact model, segmentation strategy, data quality, and sync issues. ##### Automation & Integrations   Automation Studio workflows, CRM integration health, and APIs. ##### Content & Personalisation   Email templates, dynamic content strategy, and asset management. ##### Deliverability & Performance   Open/click rates, sender reputation, domain setup, and A/B testing. ##### Governance & Setup   User roles, permissions, naming conventions, and scalability readiness. ## HOW IT WORKS --- Senior-led. Practical. Outcome-focused. ### 01 | Kick-off & Access Initial alignment and platform access review. ### 02 | Platform Analysis Deep-dive into platform setup, data, and integrations. ### 03 | Stakeholder Interviews Speaking with Marketing, Sales, and Ops leads. ### 04 | Findings Workshop Joint review of findings to validate risks and immediate opportunities. ### 05 | Final Roadmap Delivery of a strategic roadmap and prioritised backlog to maximise Marketing Cloud performance and ROI. ## What you'll get All outputs are delivered in plain, practical language, **usable by Marketing, Sales and Operations teams**. No jargon, just results.   --- ### Executive summary of key findings A high-level overview of your platform's health, tailored for leadership review and strategic alignment. ### Identified quick wins Targeting immediate ROI improvements and low-effort, high-impact fixes. ### Prioritised roadmap for improvement A step-by-step action plan structured by business impact and technical effort for sprint-ready execution. ### Technical & business recommendations Detailed documentation bridging the gap between your marketing strategy and system architecture. ### Optional optimisation & implementation plan Hands-on expert support to execute the roadmap and configure your platform for long-term scale. ## WHY WORK WITH US --- We are a senior-led Salesforce consultancy focused on driving adoption and ROI. We don't just configure platforms; we build revenue ecosystems.   --- ### Salesforce Partner Deep Marketing Cloud expertise and hands-on experience across the entire Salesforce ecosystem. ### Proven Delivery Successful track record of complex, multi-market enterprise implementations across retail, telco, pharma, and media. ### Outcome-First Focus We prioritize measurable business impact and revenue growth, not just configuring technology to check technical boxes. [Book Audit consultation](https://hello.weareflo.com/en-au/mktcloudaudit#book) ### TRUSTED BY INDUSTRY LEADERS ![domain group logo grey](https://hello.weareflo.com/hs-fs/hubfs/domain%20group%20logo%20grey.png?width=3403&height=1914&name=domain%20group%20logo%20grey.png) ![linet logo grey](https://hello.weareflo.com/hs-fs/hubfs/linet%20logo%20grey.png?width=3403&height=1914&name=linet%20logo%20grey.png) ![BENU grey](https://hello.weareflo.com/hs-fs/hubfs/BENU%20grey.png?width=3403&height=1914&name=BENU%20grey.png) ![TNSW grey](https://hello.weareflo.com/hs-fs/hubfs/TNSW%20grey.png?width=3403&height=1914&name=TNSW%20grey.png) ![access mercantile logo grey](https://hello.weareflo.com/hs-fs/hubfs/access%20mercantile%20logo%20grey.png?width=3403&height=1914&name=access%20mercantile%20logo%20grey.png) ## Our Industry Expertise ### Government ### Education ### Real Estate ### Finance & Fintech ### eCommerce ### Telco ### Pharmaceutical ### Manufacturing ### Technologies ## **Our APAC Capabilities** ## Designing Connected Journeys Bridging the gap between ambition and execution across marketing, sales and service.   ### Bespoke Advisory - CX strategy - CRM & Platform Advisory - Omnichannel Design Default Button ### MarTech   - Platform Audits - Campaign Orchestration - Automation & Lifecycle Default Button ### Data & AI   - Customer Data (CDP) - Single Customer View - AI Personalisation Default Button ### Brand Experience   - Brand & CX Alignment - Digital Product Design - Content Execution Explore more ## Our APAC Team --- Direct access to industry-specific experience and technical precision. --- Get in touch with usLearn more ![Sandra Heilmann](https://26785289.fs1.hubspotusercontent-eu1.net/hub/26785289/hubfs/800x920-Sandra%20Heilmann.jpg?width=1200&length=1200&name=800x920-Sandra%20Heilmann.jpg) ![Malcolm Vu](https://26785289.fs1.hubspotusercontent-eu1.net/hub/26785289/hubfs/800x920-Malcolm%20Vu.jpg?width=1200&length=1200&name=800x920-Malcolm%20Vu.jpg) ![Kriss Turner](https://26785289.fs1.hubspotusercontent-eu1.net/hub/26785289/hubfs/800x920-Kris%20Turner.jpg?width=1200&length=1200&name=800x920-Kris%20Turner.jpg) ![Andrej Hajek](https://26785289.fs1.hubspotusercontent-eu1.net/hub/26785289/hubfs/800x920-Andrej%20Hajek.jpg?width=1200&length=1200&name=800x920-Andrej%20Hajek.jpg) ## Interested in Marketing Cloud Audit? ## Book Audit consultation ## Our APAC Team Direct access to industry-specific experience and technical precision. ![800x920-Sandra Heilmann](https://hello.weareflo.com/hs-fs/hubfs/800x920-Sandra%20Heilmann.jpg?width=1600&height=1840&name=800x920-Sandra%20Heilmann.jpg) ## Sandra Heilmann Managing Director APAC ![800x920-Malcolm Vu](https://hello.weareflo.com/hs-fs/hubfs/800x920-Malcolm%20Vu.jpg?width=1600&height=1840&name=800x920-Malcolm%20Vu.jpg) ### Malcolm Vu Industry Solutions and Data Practice Lead ![800x920-Kris Turner](https://hello.weareflo.com/hs-fs/hubfs/800x920-Kris%20Turner.jpg?width=1600&height=1840&name=800x920-Kris%20Turner.jpg) ### Kriss Turner MarTech Practice Lead ![800x920-Andrej Hajek](https://hello.weareflo.com/hs-fs/hubfs/800x920-Andrej%20Hajek.jpg?width=1600&height=1840&name=800x920-Andrej%20Hajek.jpg) ### Andrej Hajek CEO of FLO Group [Get in touch with us](https://hello.weareflo.com/en-au/kriss?hsLang=en-au) ## Enterprise-grade AI solution ### AI Agent Orchestration Deploy autonomous AI agents that work independently to process, analyze, and structure complex information at scale. ### Document Intelligence Structure terabytes of documents into searchable knowledge intelligence with automated classification and extraction. ### Automated Analysis Generate insights and reports automatically, freeing your team to focus on strategic decision-making. ![spreadsheet-ai-dark](https://hello.weareflo.com/hubfs/spreadsheet-ai-dark.png "spreadsheet-ai-dark") ## Master Your Spreadsheets   Our proprietary **2D Context Engine** conquers the complexity of Excel, a challenge standard AI cannot meet. Unlike general-purpose LLMs, our tool respects structured data immediately.   ### Flawless Data Fidelity Preserves column headers, hidden sheets, and merged cells with exact precision. ### Effortless Scalability Bypasses restrictive LLM context windows via high-performance data streaming. ### Real-Time Data Conversation Ask complex, relational questions in plain language. No pivot tables required. [See It In Action](https://hello.weareflo.com/contact?hsLang=en-au) # Proven Results   Real ROI from real enterprise deployments.   ![mtx group logo dark blue](https://hello.weareflo.com/hs-fs/hubfs/mtx%20group%20logo%20dark%20blue.png?width=3403&height=1914&name=mtx%20group%20logo%20dark%20blue.png) "We repurposed standard security cameras for AI visual inspection, replacing expensive industrial hardware with instant, local deviation detection." **MTX Group** **\_\_\_\_\_\_** **Real-time monitoring**   ![PCI logo blue](https://hello.weareflo.com/hs-fs/hubfs/PCI%20logo%20blue.png?width=3403&height=1914&name=PCI%20logo%20blue.png) "AI agents now automate our monthly performance reviews, replacing manual effort with instant root-cause analysis." **PCI** **\_\_\_\_\_\_** **Automated monthly reporting & analysis** ![Vivantis logo blue](https://hello.weareflo.com/hs-fs/hubfs/Vivantis%20logo%20blue.png?width=3403&height=1914&name=Vivantis%20logo%20blue.png) "Automating flash sales with GenAI optimised our discounts, delivering personalised offers that directly maximise our margins." **Vivantis** **\_\_\_\_\_\_** **Margin maximisation** via dynamic pricing ![Groupon logo blue](https://hello.weareflo.com/hs-fs/hubfs/Groupon%20logo%20blue.png?width=3403&height=1914&name=Groupon%20logo%20blue.png) "Our machine-learning pricing solution across 13 countries resolved cannibalisation issues and scaled pricing personalisation globally." **Groupon** **\_\_\_\_\_\_** **5%+ revenue uplift** # Under The Hood ## 3-layer architecture ### Ingest & Connect   Connect knowledge silos. We securely ingest terabytes of data from CRM, ERP, and unstructured docs. ### Process & Reason   The core engine. Agents clean, classify, and transform raw data into a Knowledge Graph using RAG. ### Automate & Act   Autonomous delivery. Agents execute workflows, send emails, or generate complex reports. ### Smart Scout showcase ## Under The Hood ### 3-layer Architecture ### Ingest & Connect Connect knowledge silos. We securely ingest terabytes of data from CRM, ERP, and unstructured docs. ### Process & Reason The core engine. Agents clean, classify, and transform raw data into a Knowledge Graph using RAG. ### Automate & Act Autonomous delivery. Agents execute workflows, send emails, or generate complex reports. ## Privacy & Security # Your data security is our top priority   ### Enterprise-Grade Security   Security is built on Microsoft Azure's independently verified compliance foundation, including SOC 2 Type II reports, ISO 27001, and HIPAA. ### Military-Grade Data Protection   AES-256 encryption at rest is automatically enforced. TLS 1.2+ in transit secures all data flow, and a Zero-Trust architecture is implemented using Azure Active Directory. ### Transparency & Responsible AI   Results you can review and control. No black-box magic. You're always the decision-maker. Our service adheres to Microsoft's Responsible AI principles for auditable, ethical models. # Calculate Your Savings   See how Smart Scout impacts your specific industry's bottom line. With Smart Scout, you can boost your team's productivity. Significantly. Department / Use Case Legal Services (Contract Mgmt) Procurement (Vendor Audits) Retail Operations (Pricing/Sales) Finance (Invoicing/Reporting) Human Resources (Recruiting) Team Size 5 employees Avg. Hourly Cost (Loaded) €60/hr \*Pre-filled with industry averages for EUR. Adjust as needed. ## Estimated Savings Time per Task (Manual) With Smart Scout     20 min 3 min Monthly Savings €300 Annual Savings €3,600 Est. Productivity Gain 1,400 hours/yr ROI (1st Month) 1200%   --- [Request a Consultation](https://hello.weareflo.com/contact?hsLang=en-au) # Tailored Solutions to Scale With You Choose a partnership model that fits your current needs. Our ability to offer **Custom Development & API Access** ensures the solution fits perfectly into your existing tech stack and workflow.   ## Explore ‎ Start small ### Starter plan includes - MSFT SharePoint & .PDF/.DOCX Integration - Web UI & Processing Pipeline - Basic Agent for Document Q&A - Max 500 documents [Get a Quote](https://hello.weareflo.com/contact?hsLang=en-au) ## Build Starting at €114/month ### Professional plan includes - Everything in Starter, plus: - Modular Features: Excel Experts, Automated Tasks, Security Features, Private LLM option. - Expanded Integrations: Teams, Slack, Google Workspace, ERP & CRM. - Usage-based pricing (Pay-as-you-Grow) [Get a Quote](https://hello.weareflo.com/contact?hsLang=en-au) ## Master Starting at €188/month ### Enterprise plan includes - Everything in Professional plan - Custom Development & API Access - Dedicated Customer Success Manager - Highest priority 24/7 SLA Support [Contact Sales](https://hello.weareflo.com/contact?hsLang=en-au) \*pricing doesn't include implementation costs # Start Your Demo   Try Smart Scout without any risk. Test our solution with your own data, on your own servers, before signing the contract. --- ### Ready-to-Run Modules   Skip the lengthy development phase. We launch using pre-built modules so you can start evaluating results from day one. ### In Your/Our Infrastructure   See exactly how our tool performs on your data with your actual workflows. Run both in your or our servers.  ### 90-Day Evaluation   A 3 month demo gives you time to gather feedback and measure ROI without being tied down for years. ### Risk-Free Investment   If you choose to move forward, your pilot payment is applied as a credit toward the final solution costs. --- [Request a Demo](https://hello.weareflo.com/contact?hsLang=en-au) ### Ready to Unlock Knowledge Intelligence?   Join enterprise leaders transforming how they make decisions.   [Request a Consultation](https://hello.weareflo.com/contact?hsLang=en-au) [![weareflo](https://hello.weareflo.com/hubfs/Brand-1.svg "weareflo")](http://weareflo.com) © 2026 FLO. All rights reserved. ![](https://px.ads.linkedin.com/collect/?pid=6892594&fmt=gif)